General terms and conditions

• The boarding kennel confirms that a boarding kennel liability insurance policy is in place.
• The pet owner agrees that in emergencies and in the event of acute illness or injury, the necessary treatment will be provided by a veterinarian designated by the boarding kennel. In this case, the boarding kennel is expressly authorised to commission a veterinary practice with the veterinary care and treatment of the animal in the name and for the account of the customer. The costs shall be borne by the pet owner.
• The boarding kennel accepts no responsibility for items brought along (blankets, bowls, toys, etc.).
• The pet owner confirms that a pet owner's liability insurance exists (copy attached) and that the subsequent premiums have been paid so that there is current insurance cover.
• The pet owner is liable for all damages to third parties caused by his dog (§ 833 BGB). Insofar as third parties make claims against the boarding kennel for damages and consequential damages, the cause of which lies in the fact that third-party rights and/or material assets have been directly or indirectly violated by the accommodated animal, the pet owner shall internally indemnify the boarding kennel without limitation from all recourse claims of third parties, regardless of the legal grounds on which these are based, unless the boarding kennel could be accused of a proven grossly negligent breach of duty. The pet owner authorises the boarding kennel to release the necessary data to the injured party. The aforementioned indemnification shall also apply in relation to other customers of the boarding kennel, insofar as their animals or other rights and values are damaged by the accommodated animal.
• Likewise, the pet owner is liable without limitation for damage to or in the boarding kennel, unless a proven fault of the boarding kennel or a vicarious agent is the cause of the damage that has occurred (§ 833 and § 834 BGB). The boarding kennel is not obliged to refer to the assertion of its claims against the insurance company of the animal owner.
• The boarding kennel accepts no responsibility for any illnesses, injuries or death of the dog. The boarding kennel shall endeavour to provide the best possible accommodation, care and treatment for the animal entrusted to it. Should, notwithstanding this, damage occur to the animal entrusted to the boarding kennel, the customer, who insofar spends his animal at the boarding kennel at his own risk, waives all rights of recourse against the boarding kennel or its vicarious agents, which insofar is only liable for its own fault and only in the event of proven gross negligence on the part of the boarding kennel or its vicarious agents, but generally not for third party fault, nor for dangers arising from the coexistence of a wide variety of animals. In this respect, the boarding kennel shall be liable to the customer at most to the amount of the material value of the animal in its custody, but not for consequential damage and also not for direct damage and costs.
• The pet owner declares that his/her dog has been wormed and is free of contagious diseases and vermin. Should treatment by the boarding kennel become necessary, this will be carried out at the pet owner's expense. If a dog can be proven to have a contagious disease, the owner of the dog shall bear the costs incurred for the infection and treatment of infected boarding and visiting dogs.
• The pet owner declares that his dog has a valid vaccination against hepatitis, parvovirosis, leptospirosis, distemper and rabies.
• The pet owner confirms that his/her dog is not a danger to humans.
• The pet owner confirms that he/she has provided all information completely and truthfully.
• If the dog is not collected at the agreed time and the length of stay has not been extended by the owner, the additional days will be charged. The kennel reserves the right to charge a surcharge on the daily rate. If the dog is not collected after eight days at the latest, the boarding kennel reserves the right to place the dog. Any costs will be charged to the pet owner.
• The boarding kennels do not keep the animals in kennels, but in the house, in this respect it is a matter of keeping a pack. The dog owner is aware of the risks of open pack keeping and agrees to these.
• The pet owner expressly declares that he/she is aware of and accepts the risks of biting among the dogs and that he/she will bear the possible costs of veterinary treatment for his/her own dog.
• A deposit may be paid when the dog is handed over. The remaining amount is to be paid when the dog is collected. Any additional costs (vet, medication, etc.) must be paid when the dog is collected.
• The boarding place is only considered reserved when the contract has been completed and signed by both parties. If the pet owner cancels the contract up to 14 days before the agreed date, cancellation costs amounting to 20% must be paid, for the period of less than 14 days the cancellation costs amount to 50% of the agreed total price.
• The boarding kennel reserves the right to refuse bitches in heat and unneutered male dogs if necessary, even if the contract has already been signed by both parties. In this case, the boarding kennel may withdraw from the contract.
  
• Coughing dogs will not be accepted, even if the contract has already been signed by both parties. In this case, the boarding kennel may withdraw from the contract immediately, both on the day of delivery and in the event of subsequent discovery, as kennel cough cannot be ruled out. The pet owner must collect the pet immediately or have it collected by an authorised person.
• The boarding kennel reserves the right, at its discretion, to refuse to accommodate an animal, especially if it is a 1st or 2nd category dog. Information on these breeds can be found here!
• Should one or more regulations of this contract be ineffective, this does not entail the ineffectiveness of the entire contract. The invalid regulation will be replaced by the relevant legal regulation. No verbal agreements are made. Only those fixed in writing are part of this contract.
• The personal contract and registration data are subject to data protection and will not be passed on or sold to third parties. The data is only used for internal processing and invoicing.
• The customer declares his express consent to the use and publication of film/photographic recordings of his animal made during his stay. The client waives the right to claim any remuneration.
• By signing the contract, the pet owner confirms that he/she has received and taken note of these General Terms and Conditions.
• Place of jurisdiction is Altkirch/FR